Responsible gambling

Responsible Gaming at Grosvenor Casino Sheffield

We care about the well-being of our players and want to ensure that you enjoy your gaming experience responsibly.

Set Your Limits:You can set a deposit limit for yourself, which will prevent you from exceeding a certain amount within a specified time period. This way, you'll be in control of how much you spend on games at Grosvenor Casino Sheffield.

Take a Break: If needed, take some time to pause your gaming activity or consider self-excluding for a fixed period. Our staff are trained to support your request and will guide you through the process.

Time-Outs and Self-Exclusion:Temporary Time-Out allows you to lock out your account for 24 hours, seven days, one month, three months, six months or twelve months. During this time, you won't be able to log in to your account.Long-Term Self-Exclusion offers more extensive support, allowing you to completely close your account and preventing access for a minimum of six months up to five years.

Links to Support:We're committed to providing resources that can help if you need assistance. You'll find links on our website and at Grosvenor Casino Sheffield premises directing you to reputable organizations such as:

• GamCare: A 24/7 confidential service providing information, advice and support for anyone experiencing problems with their gambling.
• GambleAware: An award-winning charity that aims to reduce gambling harms through a range of initiatives including education, treatment and research.

Additional Support Services:GAMSTOP is another tool helping you control your online gaming experience. By registering on this national self-exclusion register, you can block access to all participating operators for up to six months or indefinitely.

By utilizing these tools and services, we trust that you'll be able to maintain a balanced relationship with our games at Grosvenor Casino Sheffield.