Privacy Policy

Privacy Policy

Grosvenor Casino Sheffield ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share, store, and protect the information you provide to us.

What Information Do We Collect?

We collect various types of information from our website users and account holders, including but not limited to:

• Contact details (name, address, email, phone number)
• Account information (username, password, login credentials)
• Browser type and version
• Device type and operating system
• Website usage data

How Do We Use Your Information?

We use the collected information for various purposes, including but not limited to:

• Providing you with our products and services
• Managing your account and resolving any issues
• Personalizing your experience on our website and improving its functionality
• Analyzing and understanding user behavior to improve our marketing efforts

Sharing Your Information

We may share your personal data with third-party service providers, partners, or affiliated companies for the purposes outlined above. We do not sell your information to external parties.

How Do We Store Your Data?

Your personal data is stored securely on servers located within the European Economic Area (EEA). We implement various security measures to protect against unauthorized access and maintain confidentiality.

Cookies and Tracking Technology

Our website uses cookies, pixels, or other tracking technologies to collect information about your browsing behavior. This helps us understand user preferences and tailor our marketing efforts.

Your Rights

You have the right to:

• Access and correct any personal data we hold
• Request erasure of your data under specific circumstances
• Withdraw consent for using your data at any time
• Object to processing based on legitimate interests

If you wish to exercise these rights, please contact us via email or post.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. We will notify our website users of significant changes.

By providing us with your personal data and continuing to use our services, you acknowledge that we collect, store, and share information as outlined above.