Terms and conditions

TERMS AND CONDITIONS OF USE

1. DEFINITIONS

The term "Customer" shall refer to an individual using the Services provided by Grosvenor Casino Sheffield. The terms "Services", "Grosvenor Casino Sheffield", and "we/our/us" refer to the products, software, platforms, or any related equipment used in conjunction with the gaming experience offered by us.

2. AGE RESTRICTIONS

By accessing or using our Services, you (the Customer) confirm that you are at least 18 years of age (or the minimum legal age for gambling in your jurisdiction if higher). We may request evidence to verify your age and shall refuse access to any Service if we reasonably believe this requirement has not been met.

3. ACCEPTANCE OF TERMS

By accessing or using our Services, including but not limited to downloading software, registering, depositing funds, playing games, placing bets, or participating in promotions, you (the Customer) agree to be bound by these Terms and Conditions ("Terms") of use as outlined below.

4. RIGHT TO ALTER AND TERMINATE

We reserve the right at any time with or without notice to alter or terminate Services provided due to unforeseen circumstances such as regulatory requirements, security risks, game development issues, etc., for which we will not be liable in law.

5. CONDUCT RULES

• You shall abide by all relevant laws and regulations.
• No form of cheating, hacking, or system exploitation is allowed.
• No sharing, selling, or misuse of your account details with others.

6. SOFTWARE AND INTERNET SAFETY

Grosvenor Casino Sheffield has taken reasonable measures to ensure the security and fairness of our gaming environment but cannot guarantee absolute protection against all potential threats including DDoS attacks, viruses, hacking attempts etc. Our infrastructure may be subject to periodic updates which could affect performance for a short period.

7. LICENSED GAMING AND BUSINESS REGULATIONS

Grosvenor Casino Sheffield operates under necessary UKGC (UK Gambling Commission) licensing and regulatory guidelines ensuring fair play, safe practice standards are upheld at all times.

8. PRIVACY POLICY

Your personal data will be processed in accordance with our privacy policy which you can find on this website. By using Grosvenor Casino Sheffield's Services you acknowledge that we collect certain information for verification purposes as part of anti-money laundering procedures and age checks, which will not be shared with any third party without your consent.

9. COMPLIANCE WITH REGULATIONS

Grosvenor Casino Sheffield complies fully with current UK data protection legislation including the Data Protection Act 2018 (DPA) and is registered appropriately on the public register maintained by the Information Commissioner’s Office.

10. USER RESPONSIBILITY AND INDEMNITY

• You are responsible for using all Services responsibly.
• You will indemnify Grosvenor Casino Sheffield against any claim or action arising out of your failure to do so, including actions for breach of terms and conditions or where applicable, copyright infringement claims by third parties through the use of our materials.

11. WARRANTIES AND LIMITATIONS OF LIABILITY

Grosvenor Casino Sheffield disclaims all warranties and representations implied in law with respect to its Services provided under these Terms, excluding those mandated under any laws which cannot be contracted out. Liability for consequential loss will only be applicable if caused directly by gross negligence or fraud on part of our company.

12. GOVERNING LAW AND DISPUTE RESOLUTION

These terms shall be governed and construed in accordance with the laws of England. Disputes arising hereunder, as well as those not covered under these Terms & Conditions of Use will have recourse through the UK's courts for resolution.

13. ENTIRE AGREEMENT

By accessing Grosvenor Casino Sheffield’s website, you acknowledge that your access to our services is subject to all applicable local and national laws including our terms which are hereby incorporated by reference with effect as stipulated in this document.

14. MODIFICATION AND UPDATE OF TERMS

Grosvenor Casino Sheffield reserves the right at any time without prior notice to amend these Terms of Use for reasons such as regulatory compliance, change in policies or service developments. Continued use signifies acceptance of updates made from the date posted on our website under ‘terms’ section.

15. ENTIRE AGREEMENT

By accessing Grosvenor Casino Sheffield's Services you have confirmed agreement with all conditions outlined above and acknowledge that your right to do so shall be subject to full understanding, compliance and ongoing commitment as required by these Terms & Conditions of Use which take precedence over any other agreements between us either in writing or orally.